Privacy Policy

1. Introduction

The Cable Guy, LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our website, applications, and services (collectively, our "Service"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1. Information You Provide to Us

• Account Information: When you register for our Service, we collect personal information such as your name, email address, and phone number.
• Payment Information: To process your subscription payment, we use a third-party payment processor. We do not store your full credit card information on our servers.
• Communications: If you contact us directly for support or other inquiries, we may keep a record of your correspondence.

2.2. Information We Collect Automatically

• Usage Details: As you navigate through and interact with our Service, we may automatically collect details about your activity, such as content you watch, search queries, and your interactions with the interface.
• Device Information: We may collect information about your computer, mobile phone, or other device used to access our Service, including your IP address, operating system, browser type, and unique device identifiers.
• Cookies and Similar Technologies: We use cookies and other tracking technologies to keep you logged in, remember your preferences, and analyze how our Service is used.

3. How We Use Your Information

We use the information that we collect about you or that you provide to us for various purposes, including:

• To provide, maintain, and improve our Service.
• To process your transactions and set up your subscription.
• To personalize your experience and recommend content we think you will enjoy.
• To communicate with you about your account, service updates, and promotional offers.
• To monitor and analyze trends, usage, and activities in connection with our Service.
• To detect and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of The Cable Guy and others.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, cloud hosting, customer support).
• For Legal Reasons: We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

5. Your Data Rights and Choices

You have certain rights and choices regarding the information we collect:

• Account Information: You can review and update your account information at any time by logging into your "My Account" page.
• Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails (usually an "unsubscribe" link).
• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our Service.

7. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@thecableguy.com.